Unhappy with Your Results?
How can I get my IELTS test re-marked?
If you did not receive the score you expected, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked.
The fee for this service is HK$1,200, which will be refunded if your score is increased for any section of the test.
You need to apply for a re-marking no later than six weeks after the test date, regardless of whether you have taken IELTS on Paper IELTS on Computer.
You can submit an Enquiry on Results online from the Test Taker Portal. Alternatively, you can download the Enquiry on Results Form from the download section below and submit it to the test centre where you sat the test. Make sure you attach your proof of payment.
You result will normally be available in 2 to 21 days, depending on several factors including the number of sections requested for remark. If you have not received a response after 28 days, please contact your test centre.
Can I re-take my IELTS test?
There are no restrictions on re-taking IELTS. You can book a test as soon as you feel you are ready to do so.
Please note that your score is unlikely to increase unless you make a significant effort to improve your English before re-taking the test. Visit thepreparation sectionto take a practice test and assess your level.