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We understand that getting your results is important to you. We know you want them quickly, but it is equally important that we give you the score that reflects your performance. 

IELTS results online, by post and collection

Candidates can check their results online 13 days after their written test date for paper–based IELTS tests and from 3 to 5 days after their computer-based IELTS test date. 

Due to information management policies, IELTS results cannot be disclosed over the phone or via email. Results are only available via the IELTS test taker portal and your official Test Report Form (TRF) will be also be sent to you via local post. You may also request for your results to be sent to you by courier and a fee will be charged.

Additional Test Report Forms (TRFs) for institutions

Within one month of the test report issue date, you may request for up to a maximum of five additional TRFs to be posted to receiving institutions (e.g. universities, immigration officers, etc.) free of charge. If you would like us to do this, please include the complete addresses in the 'IELTS Application for Additional TRF'. Requests for additional TRFs made after one month fo the test report issue date or requests exceeding the first five is chargeable.

Institutions may be able to view candidates’ scores through the IELTS Test Report Form (TRF) Verification Service. To do this they will need your Test Report Form number which can be found in the bottom right corner of your Test Report Form.

Validity period of Test Report Form

Institutions will not usually accept a Test Report Form that is more than two years old. After this time you will need to provide them with evidence that you have maintained or improved your English since taking the test.

Enquiry on Results (EOR)

If a candidate is not satisfied with his/her IELTS score, he/she can apply for an Enquiry on Results (EOR) service. 

  • EOR fee (no matter whether it is a full or a partial re-mark).

- EOR fee or regular IELTS: VND 2,200,000

- EOR fee for IELTS UKVI: VND 2,900,000

- EOR fee for IELTS Life Skills: VND 2,175,000

  • EOR application period: Within six weeks of the test date on the TRF.
  • Candidates should make sure that the following complete set of application documents arrives at our office before the deadline:

- Completely filled in Application Form for Enquiry on Results. Please provide your full detailed contact address and daytime telephone number
- Your original TRF

The re-mark is done by trained Clerical Markers and senior examiners employed by British Council Head Office in the UK. British Council will usually notify of the re-mark result within two to 21 days of the receipts of your exams materials. However, this may extend to longer, depending on demand. Please note that:

Scores changed after EOR,

  • We will issue a new TRF
  • A full-refund of the EOR Fee will be made to candidates.

Scores unchanged after EOR:

  • We will return the original TRF to the candidate

Remark: There is no appeal after this re-mark. The decision is final. During the period of remarking, the test results are frozen, and cannot be used to apply for a university or to be sent to an immigration office. Any extra TRF application lodged during this period will be regarded as invalid. Please contact us for further information about how the service works.

Payment Method

Please submit payment in cash or by credit card to our office.

Test Centre in Hanoi

British Council
Examinations Unit
20 Thuy Khue, Tay Ho, Hanoi
Telephone:1800 1299
Fax: +84 4 3843 4962

Test Centre in Ho Chi Minh City

British Council
Examinations Unit
1F, Viettel buidling, 285 Cach Mang Thang Tam, HCMC
Telephone: 1800 1299
Fax: +84 8 3823 2861

Understand your IELTS scores

IELTS provides results for all levels of English: there is no such thing as a pass or fail. You will be given a score from zero to nine for each part of the test – Listening, Reading, Writing and Speaking

Find out more about how to understand your IELTS scores and the nine-band system.

Find out how IELTS scores relate to the Council of Europe’s Common European Framework of Reference (CEFR).

Can I re-take the test?

You can take the test as many times as you wish. However, to significantly improve your score you will need to undertake further study. Research by IELTS indicates that scores are unlikely to improve without further English language tuition.