What you can get from us Pre-test support We ensure that test takers are well informed of the documents needed for online registration with British Council. We provide our test takers with clear and comprehensive information on pre-test procedures and test-day arrangements. Clear and comprehensive test information available on British Council websites. Test day experience The sound system really matters for any Listening test. British Council’s quality system enables you to focus on what’s important during the test. Our attentive and professional invigilators help you perform better on test day. World-class test facilities and arrangements allow you to better concentrate during the test. Post-test service We offer timely delivery of your printed Test Report Forms. We offer a user-friendly online enquiry service for your test result. At British Council, we take your post-test enquiries seriously. We handle all of your enquiries professionally, from the delivery of the Test Report Form to Enquiry on Results.