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Covid-19 Updates and Health Advisory

Date: 30 March 2020

At the British Council, the health and safety of all our staff, customers and the communities in which we operate is our top priority. We support and cooperate with all local government agencies to put all necessary measures in place to ensure the continued well-being of all with whom we engage in the course of our activities

Following recent government directives to practise social distancing to prevent the spread of Covid-19 in Thailand, the British Council has limited our operations with several restrictions in place. They are as follows:

Examinations services (IELTS)

As a result of new local government restrictions on schools, educational institutions and large gatherings, Paper-based IELTS & Computer-delivered IELTS session will be cancelled.

Please note the following:

• Paper-based IELTS: test takers who have registered for a test up to and including 30 April 2020 can request to re-schedule their test date by up to three months or take a full refund without any deductions.

• Computer-delivered IELTS: test takers who have registered for a test up to and including 15 April 2020 can request to re-schedule their test date by up to three months or take a full refund without any deductions.

For requests to re-schedule or apply for a refund, please complete the online form at https://bit.ly/3bgMWiP by 10 April 2020. This is not required for those who had completed the form previously. If further assistance is needed, please feel free to contact our customer service team at Examinations@britishcouncil.or.th

For the latest information and resources on protection from the Covid-19, please go to the WHO website and DDC website.

We wish everyone well during this challenging time, and thank you for your kind understanding and continued support.

The British Council in Thailand