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We understand that getting your results is important to you. We know you want them quickly, but it is equally important that we give you the score that reflects your performance.

IELTS results online, by post and collection

If you have taken the paper-based test, you will be able to preview your results online after 13 days from the test date. If you have taken the computer-delivered test, you will be able to preview your results online after 3 to 5 days from the test date.

We will send out a paper copy of your IELTS test score, the Test Report Form (TRF), via mail delivery 13 days after the test date for a paper-based test and 3 to 5 days after a computer-delivered test. 

You may also request for your results to be sent to you by courier free of change for local addresses. A fee will be charged for international addresses.

Please note that this online result is provisional and should not be used as an official confirmation of your achievement. British Council will not accept any responsibility in the event that your result fails to display here or for any error in your online results, whether due to a technical fault or administrative procedure.

Dependent upon your test venue, IELTS Test Report Form (TRF) will be available for collection either at British Council Kuala Lumpur or British Council Penang office 13 calendar days after the date of the written test day, you may refer to the table below for more details. Should the result release date fall on a public holiday, please collect it on the following working day from 1:00 pm onwards. If you request British Council to courier your TRF to you (a fee may be charged), then the TRF will not be available to collect at our offices. 

You will not be able to obtain your results over the phone, by email or by fax.

Test venues TRF Collection Point
Nationwide except Penang and Ipoh British Council Kuala Lumpur Office
Penang and Ipoh British Council Penang Office

Test Report Form (TRF)

You will receive one (1) copy of the Test Report Form. If you have lost it, you can request for replacements up to a maximum of two (2) copies.

On the other hand, we can send original copies to receiving institutions of your choice within a period of two years from your test date.


Additional Test Report Forms (TRFs) for institutions

You may request for up to a maximum of five additional TRFs to be posted to receiving institutions (e.g. universities, immigration officers, etc.) free of charge. If you would like us to do this, please include the complete addresses when you register. Requests for additional TRFs made after the test day or requests exceeding the first five is chargeable at RM35.00 per TRF.

Institutions may be able to view candidates’ scores through the IELTS Test Report Form (TRF) Verification Service. To do this they will need your Test Report Form number which can be found in the bottom right corner of your Test Report Form.


Validity period of Test Report Form

Institutions will not usually accept a Test Report Form that is more than two years old. After this time you will need to provide them with evidence that you have maintained or improved your English since taking the test.


Enquiry on Results (EOR)

It is unusual for there to be a mistake in the marking. However, if you believe a mistake has occurred, you can apply to our Enquiry on Results Service to have your test re-marked. This must be done within six weeks of the test date. You can choose which sections of the test you want to have re-marked.

There is a fee for the Enquiry on Results service, which will be refunded should your overall score change as a result of the re-marking. The Enquiry on Results Service can take between two to four weeks to complete. Please contact us for further information about how the service works.


Understand your IELTS scores

IELTS provides results for all levels of English: there is no such thing as a pass or fail. You will be given a score from zero to nine for each part of the test – Listening, Reading, Writing and Speaking

Find out more about how to understand your IELTS scores and the nine-band system.

Find out how IELTS scores relate to the Council of Europe’s Common European Framework of Reference (CEFR).


Can I re-take the test?

You can take the test as many times as you wish. However, please note that to significantly improve your score, it is necessary to undertake further study. IELTS research indicates that scores are unlikely to improve without further English language tuition.