What you can get from us Pre-test support Clear and comprehensive test information available on British Council websites. We provide clear and comprehensive information on pre-test procedures and test-day arrangements to our test takers. A wide range of preparation materials offered by British Council to help you achieve your best personal score. Online-to-offline resources include: Free online course - Road to IELTS Free limited time course - MOOC IELTS Prep App Practice tests download at www.ieltsasia.org/nz/prepare/practice-test IELTS insight workshop Responsive and helpful customer service team to address your needs. Test day experience World-class test facilities and arrangements allow you to better concentrate during the test. Our attentive and professional invigilators are ready to help you perform better. We do the best we could to assign the most suitable Speaking test date and time for you. Post-test service We offer a user-friendly online enquiry service for your test result. We offer timely delivery of your printed Test Report Forms. At British Council, we take your post-test enquiries seriously. We handle all of your enquiries professionally, from the delivery of the Test Report Form to Enquiry on Results.